Do you still have questions? On this page you will find the most frequently asked questions and the corresponding answers. We hope this will help you.
Which payment methods are available at VietBeans?
At VietBeans you can use the following payment methods:
- PayPal
- Amazon Pay
- Bank transfer (prepayment)
- Direct debit
- Credit card
- Purchase on account
- Giropay
How much are the shipping costs?
Free delivery within Germany for orders over 50€ , otherwise 4.50€ .
How long does the delivery take
A parcel delivery within Germany usually takes 2-3 working days , depending on how far you live from our warehouse.
Most of the time, however, the packages arrive within 1-2 working days. During the Christmas season, it can sometimes take longer as the parcel services are very busy at this time.
How safe is it to shop at the VietBeans online shop? Is my data protected?
We attach great importance to security, especially in our online shop. For this reason, we use SSL encryption on our entire website, which ensures secure data transmission. This means you can enter your personal data and submit an order without any worries. Of course, we treat your data at VietBeans confidentially and do not pass it on to third parties. You can find more information about data processing in our privacy policy .
Where can I find my tracking number?
Of course, you will receive a tracking number from us so that you can track your package during its journey. We will send this to you by email .
You can also view them in our shop under “ My Account ”.