Questions & Support

frequently asked Questions

At VietBeans you can use the following payment methods:

  • PayPal
  • Amazon Pay
  • Bank transfer (prepayment)
  • Direct debit
  • Credit card
  • Purchase on account
  • Giropay

Free delivery within Germany for orders over 50€ , otherwise 4.50€ .

A parcel delivery within Germany usually takes 2-3 working days , depending on how far you live from our warehouse.

Most of the time, however, the packages arrive within 1-2 working days. During the Christmas season, it can sometimes take longer as the parcel services are very busy at this time.

We attach great importance to security, especially in our online shop. For this reason, we use SSL encryption on our entire website, which ensures secure data transmission. This means you can enter your personal data and submit an order without any worries. Of course, we treat your data at VietBeans confidentially and do not pass it on to third parties. You can find more information about data processing in our privacy policy .

Of course, you will receive a tracking number from us so that you can track your package during its journey. We will send this to you by email .

You can also view them in our shop under “ My Account ”.


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